Customer Services Engineering Apprenticeship
Airbus is a global leader in aeronautics, space and related services. In 2016, it generated revenues of € 67 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.
Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.
Description of the job
Start date: September 2018
Closing date for applications: 23rd February 2018
Make you career fly by joining our Airbus Apprenticeship programme! Our Apprentices receive second to none training, gaining the necessary skills, knowledge and experience to enable you to make an immediate contribution when you enter the workforce.
An Airbus Apprenticeship offers you the opportunity to gain qualifications with no fees, whilst acquiring new skills through vocational training, and a regular salary.
Within Customer Services, In-Service Support are responsible for any Airbus aircraft across the whole fleet; to support both current production aircraft and an ageing fleet. Customer Services Engineering Apprentices will provide technical support to both suppliers and internal Customer Services colleagues.
As a Customer Services Engineering Apprentice at Airbus you will gain a BTEC Level 3 Diploma in Aeronautical
Engineering, as well as a Level 3 NVQ Extended Diploma in Engineering Technical Support, on completion of our 40 month programme. Customer Services Engineering Apprentices study at City of Bristol College to achieve their qualifications, and their industry based work takes place at our world leading aircraft manufacturer site in Filton, Bristol.
Tasks & accountabilities
Your first year on the Customer Services Engineering Apprenticeship programme will be spent completing the Level 2 Foundation course in Advanced Manufacturing Engineering. You will then go on to develop your skill and technical knowledge through a combination of college study and on the job work and training.
Alongside your studies you can expect to undertake a number of work placements at Airbus within the following areas of Customer Services:
- Systems and structural maintenance
- Service bulletin for modifications
- Ground support tooling
- Technical data
- Spares Engineering
In addition to your work placements and studies, apprentices will have a number of valuable training opportunities covering a variety of subjects (e.g. quality, supply chain, repair solutions, design) as well as ad-hoc project work from a variety of sources worldwide.
Part of the future role of a Customer Services Engineering Apprentice will involve working with suppliers to establish an understanding of capability and manufacturing capacity, and become familiar with the variety of manufacturing techniques.
In order to be eligible for this apprenticeship candidate must have a minimum of:
- Six GCSEs at Grade C or 4, which must include Maths, English Language and Science (core and additional, or physics if taken as separate subjects)
Please note that you must also include a cover letter as part of your application for this programme which demonstrates your interest in aerospace and motivation to join the apprenticeship programme.
- United Kingdom
- Bristol & Filton
- Airbus (Commercial Aircraft), Airbus (Corporate Functions)
- approx. 4,000
- Open positions
Find the right job
Browse through the Airbus job market in order to find the position that suits you the most! The Job Market search engine will guide you through the different criteria you can select to look for jobs.
Create your profile & apply
Whether you’re applying for a vacancy in the Job Market or joining our candidate pool, you will need to create a candidate profile in the job market. Don’t forget to submit all relevant documents with your application: CV, cover letter, etc.
Pass the selection
Once you’ve submitted your application, it will be screened by our recruitment team. If successful at this stage, we will get in touch with you for a first contact interview.
Please let us know if you need us to make any adjustments to allow you to access and participate fully in the recruitment process. If you wish to discuss this further please contact via email Apprentices@airbus.com. Any information disclosed will be treated in the strictest confidence.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.